Privacy and cookies policy

The administrator of the Personal Data processed through this website is Citronex Trans Energy Ltd. , 13 Słowiańska St., 59-900 Zgorzelec,
contact: +48 75 76 40 300

The Administrator has appointed a Data Protection Officer (DPO) to facilitate obtaining information regarding the processing of personal data. The DPO on data processing can be contacted by email: [email protected].

Information about the processing of personal data

Citronex Trans Energy Sp. z o.o processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as RODO).

Purpose, scope, method of collecting personal data and legal basis for processing personal data of users of this website

We process personal data for the following purposes:

Contact
The Administrator processes personal data in order to carry out correspondence with persons who contact by phone, electronically (e.g. contact form, chat) or via e-mail. The Administrator answers questions, provides information, responds to inquiries, sends requested information. This purpose is the Administrator's legitimate interest referred to in Article 6(1)(f) of the RODO.
Data processed for contact purposes are kept for the time necessary to complete the contact/answer questions/send the ordered material, and then until the end of the calendar year following the year in which the matter was resolved or the contact ended. Correspondence is kept for such a period of time for purposes of evidence, securing claims or defense against claims, which also constitutes the legitimate interest of the Administrator as referred to in Article 6(1)(f) of the RODO.
If you direct e-mail or telephone inquiries to the Administrator - we ask you to provide only the necessary information.
Social networks
We maintain profiles on social networks:

1) Facebook
https://www.facebook.com/hotelerestauracjepicaro
https://www.facebook.com/DyskontPaliwowy
https://www.facebook.com/PicaroPodStrzecha
https://www.facebook.com/CitronexPraca/

2) Instagram
https://www.instagram.com/picaro_hotele_restauracje/

3) LinkedIn:
https://www.linkedin.com/company/citronex-trans-energy/

Through the portals we contact their users and present content to promote our own activities (including: informing about new events), publish recruitment announcements, which is the Company's legitimate interest to enable contact with portal users, promote its own activities and inform about them. Through the portals, the Administrator may also conduct contests in which the user participates voluntarily. We process personal data of users of the portals who visit the Administrator's profiles or interact with them (likes, comments, sent messages). For example, if you like a post and/or comment on it, please note that this is visible to other users of the portals. Personal data is stored until you object to further processing by clicking "dislike", revoking the liking of an entry or deleting a comment on an entry and then for the period required until the expiration of the statute of limitations for any claims related to the purposes of processing.

Social networks have their own privacy policies, regulations and data processing rules that bind their users and that the Administrator is obliged to follow. If you are a user of such a portal, the processing of your personal data is also subject to such regulations and policies, and you may exercise your rights under them.

Data sources

The data that is processed through this website and social networks is only the information provided/published by the user independently and voluntarily.
Data is collected directly from you when you call the Administrator, communicate via chats, portals, or correspond by email or traditional mail, leave data in another form (e.g. handed business card, filled out form).

Recipients of data

Personal data may be disclosed only to authorized employees or associates of the Administrator, entities providing support to the Administrator on the basis of outsourced services and in accordance with entrustment agreements (e.g. software providers and maintenance, accounting, marketing agencies, hosting, website management), entities providing postal and courier services, and entities authorized by law and upon their express request.

The administrator uses the services of Google Analytics, to which it provides information collected through cookies (statistical information). This information is anonymous and does not constitute personal data. You can read more about the processing of such information here: https://policies.google.com/privacy

Third countries

The administrator does not transfer personal data to third countries.

Rights of individuals

You are entitled to the following rights:

The right to access your personal data (Article 15 RODO), including obtaining a copy of your data (Article 15(3) RODO),
The right to rectify (correct) or complete incomplete personal data (16 RODO),
The right to request erasure of personal data in cases provided by law (Article 17 of the RODO),
The right to request the restriction of the processing of personal data (Article 18 RODO),
The right to receive your data in a structured commonly used format and to have it transferred when processing is based on your consent, and when processing is carried out by automated means (Article 20 RODO),
The right to object to the processing of your personal data in the case of processing for the legitimate interest of the Company, for reasons related to your particular situation (Art. 21 RODO),
in cases where the processing of data is based on the consent given, the User has the right to withdraw the consent given at any time, but without affecting the legality of the processing before its withdrawal. Consent can be withdrawn by sending a message to the postal address (registered office) of the Administrator, or e-mail address: [email protected]. You can also use the contact form,
in cases where you consider that the processing of your personal data is not in compliance with the RODO, you have the right to lodge a complaint to the supervisory authority, i.e. the President of the Office for Personal Data Protection, based in Warsaw.

Voluntariness of providing data

Providing personal data is voluntary, however, it may be necessary if the Site User wishes to take advantage of some of the opportunities we offer, for example: your email address is necessary to answer a question sent via a form.

Automated decision-making, including profiling

The Administrator does not make decisions based on automated processing of personal data, nor does it profile personal data.

Cookies and similar technology

Cookies are small text files installed on your device (as a User) browsing a website (the Service). Cookies collect information that facilitates the use of the website - for example, by remembering the User's visits to the Website and the activities they perform.
"Service" cookies
We use so-called service cookies primarily to provide the User with services provided electronically. Cookies used for this purpose include user input cookies for the duration of the session (session ID).
"Analytical" cookies
So-called analytical cookies are used to improve the quality of services on the Website. Therefore, for analytical and statistical purposes, these types of cookies store information or access information already stored on the User's telecommunications terminal device (computer, phone, tablet, etc.). Cookies used for this purpose include Google Analytics cookies used to analyze the User's use of the Website, to create statistics and reports on the functioning of the Website.
"Marketing" cookies

Cookies for marketing purposes, used, among other things, in connection with targeting Users with behavioral advertising. For this purpose, the Administrator stores information or accesses information already stored in the User's telecommunications terminal device (computer, phone, tablet, etc.).

Analytical tools

The administrator does not use any third-party analytical tools on its portals and websites.
The administrator applies various solutions and tools used for analytical purposes. Below is basic information about these tools.
Google Analytics

Google Analytics cookies are cookies used by Google to create statistics and reports on the operation of the Site, in order to analyze how the User uses the Site. Google does not use the collected data to identify the User, nor does it combine this information to enable identification. Detailed information about the scope and principles of data collection in connection with these services can be found at the following link: https://www.google.com/intl/pl/policies/privacy/partners.

Google Tag Manager

For the purpose of monitoring system stability and performance, Google Tag Manager may collect some aggregate data on tag runs. This does not include IP addresses or any other user data that can be linked to a specific person. For details on the scope and principles of data collection in connection with these services, please visit the following link: https://support.google.com/tagmanager/answer/9323295?hl=pl

LinkedIn Insight Tag

This is a tool that allows us to optimize campaigns run on Linkedin.com. With LinkedIn Insight Tag, we can display advertisements on LinkedIn.com to our site's audience and collect data for analytical purposes. Detailed information about the scope and principles of data collection in connection with this service can be found at the following link: https://pl.linkedin.com/legal/privacy-policy

Managing your cookie settings

Service cookies, which are necessary for the use of the website, are automatically installed on the User's device. Their use is necessary for the provision of the telecommunications service (data transmission to display content) - the User does not have the option to opt out of these cookies if he wants to use the Website.
Analytical cookies are not installed automatically. You may grant permission for the installation of analytical cookies by giving your consent when you open the Service.
The User may consent to the installation of analytical cookies by clicking the "I accept" button on the banner that appears after entering the website. The Administrator will then be authorized to install analytical cookies according to the settings of the browser used by the User (in the case of default settings, all cookies are installed).
The User can agree to install only selected analytical cookies. To do this, simply click on the "Settings" button on the banner that appears after entering the website and select the cookies that the User wants to agree to install.

The user may withdraw the given consent at any time.
Withdrawal of consent for the use of cookies is possible through browser settings. Detailed information on this subject can be found at the following links:

Internet Explorer: https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorerdelete-manage-cookies
Mozilla Firefox: http://support.mozilla.org/pl/kb/ciasteczka
Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=pl&answer=95647
Opera: http://help.opera.com/Windows/12.10/pl/cookies.html
Safari: https://support.apple.com/kb/PH5042?locale=en-GB
In the absence of consent or in the case of withdrawal of consent for a given type and provider of cookies (in the case of non-acceptance of the installation of cookies in accordance with the settings of the browser), the Administrator does not install these types of cookies on the User's final device.

You can verify the status of your current privacy settings for the browser you are using at any time using the tools available at the following links:
http://www.youronlinechoices.com/pl/twojewybory
http://optout.aboutads.info/?c=2&lang=EN